LEGAL NOTICES

This page contains:

  • Attendee Eligibility
  • Seminar Content
  • Seminar Availability & Scheduling
  • Life Safety Policy
  • Health Policy
  • Payment Policy
  • Incomplete, Disputed or Failed Payment
  • Attendee Rescheduling & Cancellation Policy
  • Airfare & Hotel paid by CertTest
  • Refund Policy
  • Free Seminar Attendence Drawing
  • Special promotions
  • Travel Approved Promotion
  • Limitation of Electronic Devices
  • Limitation of Use
  • Limitation of Liability
  • Legal Notices
  • Privacy Policy
  • Information Security Policy
  • Official Free Drawing Rules

The terms “CertTest”, “we” and “our” refer to CertTest Training Center Inc and our staff. Terms of “you”, "your” and “client” refer to the buyer representing the client organization and the attende regardless of whether a corporation, same individual or multiple individuals. All dollar amounts stated in this notice are in U.S. Dollars.

Attendee Eligibility. CertTest provides training for employees of business organzations, non-profits and goverment. We do not provide training for individuals unless sponsored by their employer. CertTest specializes in providing professional seminars exclusively for attendees sponsored by their organization and does not participate in state or federal training reimbursement programs. Unemployed persons should contact their local employment office for other training providers.

Seminar Content. CertTest training materials undergo independent review to ensure the accuracy and effectiveness of our publications. Training materials are furnished at the start of the seminar. Certain events may have printed study materials available for shipping in advance of seminar start date. Training workbooks and practice exams are only issued during the seminar. Electronic versions of our materials are not available due to copyright limitations. Each seminar includes a pre-assessment and post assessment practice exam along with review exercises. Attendees will receive a class completion certificate with seminar transcript upon fulfilling the stated training objectives.

Seminar Availability & Scheduling. Attendee substitutions are allowed for persons authorized by the buyer and employed at the same organization. CertTest reserves the right to cancel a seminar if we fail to reach the minimum paid enrollment of ten (10) attendees for the stated event. We also reserve the right to cancel or reschedule seminars at our sole discretion. CertTest will exercise best effort to provide your attendee with instruction on the date, location, and subject according to the confirmation letter provided after enrollment. Seminar completion certificate and transcript may be withheld pending receipt of full payment unless prior arrangements are made. Buyer and attendee grant us the right to report non-payment to the appropriate certification body which may disqualify certification. Our offer is for an instructor-led training seminar delivered by CertTest Training. CertTest liability and any possible refund shall not exceed the seminar fee paid, less CertTest cancellation fees and non-recoverable travel expenses paid by CertTest on behalf of the attendee. All dates are subject to prior sale and booked on a first paid, first served basis.

Life Safety Policy. CertTest places life and safety as a top priority, therefore we will not be responsible for cancellation or reschedule due to war, terrorism, civil disturbance, severe weather threats, medical events, or other conditions deemed potentially unsafe by the sole discretion of CertTest management. We are not responsible for delays, force majeure, lost time, travel accidents, or other events outside of our control. Our policy is to exercise our best effort to provide training as scheduled and confirmed with our attendee. We will make every effort to provide on time seminars or provide alternate schedule for training delivery. Safety is our primary objective.

Seminars and travel in or through areas vulnerable to hurricane and severe weather are subject to special conditions. Hurricane and Severe weather forecast methods are known to be inaccurate beyond three days in advance. CertTest adheres the forecasts and warnings of the U.S. National Ocean Atmospheric Agency (NOAA). We adhere to the following operating policy with regard to Hurricanes & Severe Weather.

For Hurricanes

We may interrupt, cancel or reschedule any event running or planned to start within 72 hours of an expected Hurricane if any of the following occur:

1) Hurricane path is forecast in the next 72 hours to impact within 200 miles of the event location. Events held in Florida will be cancelled if the storm begins to cross over the Bahamas Islands or Cuba with projected travel towards our event location.

2) Local, State or National authorities recommend, announce or authorize any voluntary or mandatory evacuation.

3) Commercial airlines significantly delay or suspend flights for the area, preventing entry or exit.

4) Storm damage which could prevent our ability to operate the class as planned.

This hurricane policy is based upon a scenario involving the U.S. coast and we reserve the right to adjust this plan as necessary without prior notice or consent.

For Severe Weather

Severe weather includes Tornado, Heavy rain, High winds, Excessive heat or cold, Snow and Ice. Depending on the amount of advance notice and dependability of the information, CertTest may interrupt, cancel or reschedule any event due to severe weather.

Severe weather, Hurricane and Natural Disaster threats are interpreted as acts of god or act of nature. Strikes, Civil unrest, Emergency conditions and Terrorist threats represent force majure beyond our control. In each of these events you will be solely responsible for your costs incurred by the action and solely responsible to arrange for your attendee's safety including evacuation. Events interrupted, cancelled or rescheduled due to Life Safety are NOT eligible for refund. You may reschedule to attend another seminar at your own travel expense.

Substance Abuse & Disruptive Manner. We reserve the right to deny admittance or dismiss persons from class due to any perceived substance abuse during our event. This includes disruptive manner, any appearence of intoxication or chemical influence. Persons we deny entry or dismiss are only eligible to reschedule for another event and by registering for seminar you unconditionally agree to waive the right of any related refund.

Health Policy. We reserve the right to deny admittance or dismiss persons from any event due to any perceived health related illness that may be disruptive or contagious. Buyer and attendee grant CertTest Instructor the sole authority to make the decision. Persons we reschedule due to safety reasons, denied entry or forced dismissal are only eligible to reschedule for another seminar and by registering for attendence you unconditionally agree to waive the right of any related refund. An attendee’s health condition is a personal issue outside of the control of CertTest.

Payment Policy. All seminars are to be paid in advance.CertTest does not accept walk in registration at the event. All amounts stated in this notice are in U.S. Dollars. Seats are not reserved unless we have received a form of payment negotiable for deposit at our bank. Payments may be made by major credit card, check, or cash in advance. Purchase orders are NOT considered payment. All seminar enrollments included a non-refundable $200.00 registration fee which is applied towards your event attendence fees. Unless CertTest cancels the event for reasons other than our Life Safety and Health Policy, you will be charged the non-refundable registration fee if you fail to attend the seminar for any reason. You can reschedule for a future seminar date in accordance with our Attendee Rescheduling & Cancellation policy listed below. Event dates are subject to cancellation unless payment has been made and the minimum number of attendees have registered for the same event date & location.

Invoice customers using "bill me" option will be invoiced at the retail with a discount for pre-payment. Seats are subject to pior sale and will not be confirmed until CertTest receives your payment. CertTest can invoice your company for the class cost, however the student is responsible for payment prior to the seminar. Sale prices on our website represent a purchase price for immediate payment or payment received within 7 days of registration using check or credit card. Invoice will reflect a price equal to the retail price. Invoices accomplanied by payment within 5 days or registration for 21 days prior to the seminar are eligible for the pre-payment discount, otherwise the full invoice amount is due. Attendee substitutions are allowed for persons authorized by the buyer and employed at the same organization. Credit cards provided as the backup commitment for payment will be charged for event tuition prior to the start of seminar unless we received other payment by seven days prior to class. CertTest does not reverse or refund credit card charges if your check payment arrives after the credit card is billed. We may charge credit cards for other fees due to your cancellation, reschedule or no-show.

Incomplete, Disputed or Failed Payment. In the event of returned checks or disputed credit cards we will allow three (3) business days for you to resolve the issue and redeem full payment to CertTest. We reserve the right to deny admittance or to notify the certification body that your seminar transcript or certificate may be subject to suspension for non-payment. Seminar attendance records, receipts, transcripts and certificates may be withheld by CertTest without any liability until buyer fulfills payment obligations to us.

Attendee Rescheduling & Cancellation Policy. Seats in our training classes are sold just like cabins on a cruise ship. We do not over book and have committed to hold your seat for you. A last minute cancellation or vacancy creates a loss of revenue with added expense for CertTest. Attendees that need to reschedule their seminar should call at least two weeks prior to the event start date. The more advance notice the better.

We are happy to work with most requests and understand the extremely rare need to reschedule. All seminar enrollments include a non-refundable $200.00 registration fee which is applied towards your event attendeence fees. Unless CertTest cancels the event for either unability to meet our minimum number of paid registered attendees or due to seminar date changes, you will be charged the non-refundable registration fee if you fail to attend the seminar for any reason.

Refund Policy. Refund requests will be processed within 30 days using the same method as original payment, pending verification of funds clearing the bank. International payments will be processed within 30 working days depending on date original payment was received. Payments by check will be refunded by business check. Credit card payments can only be credit back to the same account. Updated merchant credit card processing regulations require the merchant to credit the account even if the account is closed, and the card company will handle returning any remaining balance. The final balance due will depend on the nature of the refund less any additional charges for non-show, cancellation, reschedule, travel or other outstanding obligations to CertTest. By registering for a CertTest event or travel promotion you unconditionally accept all the terms and conditions listed on this page.

Free Seminar Attendence Drawing. We offer a Free admission drawing to help promote CertTest. No purchase is necessary to win. Making a purchase will NOT increase your odds of winning. Odds of winning are dependent on total number of unique entries received by all participants. The winner is selected by random drawing. By entering the drawing, participants agree to receive email notices of our monthly class schedule along with any updated contest information. The average is two email announcements per month. Participants can opt-out at any time to cancel their entry and stop transission of free drawing announcements. Winner is responsible for all travel costs incurred to attend our seminar including applicable taxes. CertTest airfare promotion does not apply to drawing winners. View our official rules for more details.

Special Promotions. CertTest may offer a variety of promotions to attract business. Our goal is to attain the optimum number of students for each seminar event. Special offers and price changes apply only to new registrations; attendees already registered are not eligible for any type of refund for the differences in price. You may or may not be able to participate in special offers depending on the rules of each promotion including eligibility criteria and applicable dates. You will have certain responsibilities and timely duties in order to participate. We shall not be liable for your actions or inactions related to participation in our promotion. Your failure to meet the eligibility criteria or deadlines will disqualify a full refund. You will be obligated to indemnify CertTest for actual costs incurred to service your request for participation and you authorize these costs to be deducted from any refund amount.

Travel Promotion: TRAVEL APPROVED*, FREE AIRFARE* and LIMITED AIRFARE*.
Valid for travel to the CertTest seminar nearest you or Grapevine Texas (Dallas-Ft Worth). Airfare is based on round trip tickets returning to the originating airport within 10 days. Traveler is required to sign a waiver of liability and authorization for CertTest to purchase tickets on their behalf. Local customers will receive pre-paid gas card instead of airfare in the amount of $50 or $100 based on distance from seminar location. No rain checks. Cards carry no monthly fee and have no expiration dates. Card will be issued to Attendee on second or third day of the seminar. No refunds or substitutions given for lost/stolen cards.

Eligibility: Offer is limited to prepaid seminar attendee’s. Companion travel may be arranged at your expense for purchase at the same time through our ticketing agent. Offer for legal residents of the United States, Canada, Greenland, Iceland, Mexico, Costa Rica, Caribbean, United Kingdom, Austria, Czech republic, France, Germany, Holland, Hungry, Italy, Netherlands, New Zealand, Portugal, Romania, Russian republic, Spain, and Sweden. All other counties are disqualified from this offer and not eligible to participate. All U.S. military personnel on active duty are eligible worldwide. Foreign nationals of countries identified with high fraud or immigration problems are not eligible to participate in our travel promotions including Africa, India, and portions of Asia.

Offer subject to maximum airfare price of $300 USD for domestic travel and up to $400 USD for international travel, subject to eligibility restrictions and available seating. Local customers may choose to receive pre-paid gas card instead of airfare in the amount of $50 or $100 based on distance from seminar location. No rain checks. Traveler will be required to pay applicable airfare price overage, if any. Electronic tickets will be purchased for the lowest non-refundable economy coach fare, through Sabre reservation system. Traveler is responsible for all changes to the ticket after initial purchase. Airfare amount is not refundable by CertTest if attendee’s travel is rebooked, forfeited or cancelled. CertTest reserves the option to offer a price discount instead of purchasing a ticket for eligible seminar attendee. Airfare price estimates are based upon lowest fare on Yahoo travel at time of enrollment, dates not withstanding.

Airfare promotional offer requires full payment of seminar registration fees at least 21 days prior to event date. This offer can not be combined with any other discount or promotion. All other seminars are excluded from this promotion. “Travel Approved”, “Free Airfare” and “Limited Airfare” offer not applicable for NSA class or classes already booked. International customers and foreign nationals are subject to screening by the U.S. government. Terms are subject to change or cancellation at any time without notice. Ask your CertTest sales person for additional details.

Travel/Hotel Arrangements Paid by CertTest. You will be responsible for all costs incurred if you fail to attend, miss designated travel times, forfeiture of travel commitment by actions or lack of timely action on your part, or cancel attendance. CertTest requires a minimum of three (3) business days as reasonable time to make any changes to CertTest paid travel. When CertTest paid travel arrangements are made, you will be responsible for the cost and consequence of all changes, loss or cancellation even if you reschedule for any reason. Our hotel agreement requires the traveler to present their own credit card at time of check-in for billing all incidental charges other than basic room fee plus tax. Incidential charges include applicable room deposits, internet useage, movies and all other charges. LIMITATION OF LIABILTY FOR TRAVEL by CertTest shall not exceed fifty dollars ($50.00).

Limitation of electronic devices. To ensure the maximum learning experience for all attendees with minimal distractions, CertTest does not allow the use of the following during our seminar: laptops, PDA, cell phones, wireless devices or electronic recording apparatus. We do allow devices to assist handicapped individuals as required by the American disabilities act under the condition such devices are not used for the purpose of recording our presentation. Attendee’s may not use photographic devices to record class activities or presentations without expressed written consent of CertTest. Requests for CertTest's written consent should be made at least thirty days (30) prior to the event date.

Intended Use. CertTest provides independent training in accordance with the PMI training standards. CertTest can not ensure or guarantee anyone will be able to meet all the requirements necessary to be certified or remain certified since the certifying organization is not under our influence or control. Past attendees with the proper documented experience, study and credentials usually achieve certification. CertTest makes no warranties, expressed or implied, pertaining to your intended use. CertTest does not offer refunds based on denied certifications. Our product is specific time spent assisting your studies for which CertTest is entitled to receive compensation. The exam is a best effort event. Proving applicable work experience and proper study is the responsibility of the attendee.

Limitation of Use. CertTest developed training materials, exercises and all other materials distributed by CertTest are subject to copyright laws both international and domestic. CertTest grants limited license to use our materials for personal study of our individual attendee’s. No other rights are licensed under this agreement. No intellectual property rights are transferred or assigned under this agreement. The attendee and buyer are not authorized to reproduce any CertTest class materials. CertTest does not train competing instructors for another organization. Special exceptions are available for full time accredited college professors. A competing instructor is defined under this agreement as anyone offering training in subjects similar to CertTest. Buyer and attendee warrant they shall not participate as instructors for classes similar to those offered by CertTest. Any requests for clarification must be made prior to registering. Your action of registration for class evidences your unconditional consent this limitation.

Limitation of Liability. No warranties expressed or implied are made with regard to fitness of use for a particular situation. CertTest is dedicated to provide you with our best effort to deliver seminar training for your attendee. We cannot guarantee the results of an individual, their ability to learn the subject material or ability to pass their individual certification exam. Our maximum financial liability including all possible damages is limited to the event tuition fee only. All expenses of the attendee including travel and lost time represent inherent risks that are the sole responsibility of the buyer. CertTest shall be held harmless without any form of liability for your costs of travel, hotel, rental transportation, wages, work days missed, illness, injury, lost business, or related expenses in attending the CertTest class. By registering for our seminar the client agrees to indemnify CertTest for all legal costs related to any legal action by yourself, your organization, employees, attendees and any related persons including heirs or those that may claim through you. All parties consent that any legal actions which arise shall be exclusively bound to confidential arbitration under the rules of the American Arbitration Association in the venue of Tarrant County in the State of Texas. By registering for this event you unconditionally agree to these terms and represent you have the authority to bind your organization, and further agree these terms shall supersede and render void any conflicting terms specified in your purchase order.

Legal Notices

CISSP, CBK and (ISC)2 are service marks of the (ISC)2 organization. (ISC)2 is solely responsible for the content of the CISSP examinations, test administration, and professional certification process.

PMI, PMP and PMBOK are service marks of the Project Management Institute. PMI is solely responsible for the content of the PMP examinations, test administration and professional certification process.

DRII, CBCP and ABCP are service marks of the Disaster Recovery Institute International. Disaster Recovery Institute International is solely responsible for the content of the CBCP/ABCP examinations and test administration. The Business Continuity Institute operates in the United Kingdom using a points scoring method and hence BCI does not offer a certification examination. DRII and BCI are solely responsible for the professional certification process.

CISA and CISM are service marks of the Information Systems Audit and Control Association (ISACA). ISACA is solely responsible for the content of the CISA/CISM examinations, test administration and professional certification process.

Security+ is used by the CompTIA organization.

All other trademarks are property of their respective owners.

CertTest logo, company name and Superhero marketing are trademarks of CertTest Training Center Inc. CertTest is an independent PMI® registered global education provider. CertTest Training Center is a for-profit seminar business involved in education for preparation leading to management certifications. We can not assure or guarantee anyone will be able to meet the actual requirements necessary to be certified or remain certified, therefore we only offer our personal options and observations since the certifying organization is not under our influence or control. Past attendees with the proper experience and credentials usually achieve certification. Our courses have been documented as being helpful in their preparation.

Last update 2/20/2007.


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