Effective Date
We have updated this privacy policy effective June 5, 2006. The terms of this privacy policy apply to all users of this web site. If you do not agree with these terms, you should immediately cease the use this web site.
Topics of our privacy policy
....What information is gathered?
Manual data
When you contact CertTest, we collect and maintain personal information about you, for the purpose of responding to your anticipated needs and interests. CertTest also collects information from many sources to help us understand and meet your needs. We collect the following types of information from you.
- Name, Email address, Mail address, Telephone and Fax numbers
- Company/Employer name and contact information, professional affiliations
- Payment data including credit/debit account numbers with expiration dates and billing address, signature authorization, and merchant authorization codes. Your credit/debit account number is truncated at the end of each transaction. We do not store nor retain the full account number after a transaction is processed. You will need to furnish this information for each transaction or to process a credit refund.
- Class registration, attendance and survey data.
- Information necessary to facilitate travel or other services including data about your preferred airline of travel, seating preferences, hotel reservation, emergency contacts, passport number, nationality, country of residence.
Automated data
We use cookies to record session information, such as items that consumers add to their shopping cart, customize Web page content based on visitors' browser type or other information that the visitor sends. We do not record or track any history of internet activity concerning other sites you may have visited.
Web beacons are transparent images with third party tracking designed to operate similar to a cookie. We do not use web beacons on our site.
For each visitor to our Web page, our Web server automatically tracks the IP address while on our site and may automatically recognize the domain name. Our web server does not track or automatically attempt collect your e-mail address.
Who has access to information about you?
We do not allow third parties to use our email lists for marketing. We do not partner with or have special relationships with any ad server companies. Access is limited to CertTest and subcontractors as required in the performance of job duties.
How is the information used?
We do not sell, lease or rent any customer information nor share your email address with third parties. We may share your information with our subcontractors as necessary to complete your transaction or fulfillment of your request.
To help service your request, we may ask for your contact information and demographic information such as your job title. During class registration you are required to provide this information to complete your purchase. Your credit/debit account numbers are only used for individual transactions with the credit card company processing, and never shared with anyone else. We do not retain account numbers "on-file" for future transactions. Your class attendance records may be shared with professional certification organizations or related affiliates.
CertTest also uses customer information to identify, develop and market products and services we believe will be of value to you. We use aggregate demographic information about our audience to improve our offerings, marketing and industry reporting. With your permission, we may use your name, title and/or contact information in a reference or marketing testimonial concerning your satisfaction with CertTest.
We comply with both U.S. Privacy and EU Data Privacy laws to the extent those laws apply to the information CertTest maintains. Please be aware that several regulations require us to grant government agencies access to the data you have disclosed to CertTest. We cooperate with law enforcement and government requests. We may disclose any information necessary to protect the interests of CertTest or pursue civil or criminal prosecution.
Technology & Security
We maintain strict physical controls, electronic safeguards and administrative procedures to protect personal information. Each credit card transaction requires the buyer to fax back to us the signature authorization form. CertTest is 100% Payment Card Industry (PCI) compliant. According to PCI regulations, you should NEVER send your account or credit card numbers to anyone via email due to the inherent lack security. Credit/debit account numbers, copies of checks and signature authorization forms are archived in locked storage with account numbers truncated after each transaction. We continuously monitor our information security activities to maintain compliance with these directives.
Data Retention
We retain records for as long as deemed necessary to service the management objectives of our business. Records identified as obsolete are destroyed by means of magnetic deletion or physical destruction using shredding or burning.
Specials, Surveys, Contests & Email
By registering for our drawing and contests, you must have a valid email address to receive our announcements. By entering you agree to receive our announcements and notices via email. You may opt-out to cancel your entry and stop the related email. If you choose to opt-out, your name is removed from the eligible entries. See our official rules for details.
How to stop receiving automatic email notices of special offers
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the address below, by calling us at our main telephone number, or writing to us at the our address below or selecting to opt-out replying to the CertTest automated email announcements with the word "remove" as the subject line.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided or writing to us at the address below.
How can I update my information?
Upon request we may provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them , a description of information that we maintain about them.
Consumers can access this information by writing to us at the address below.
Consumers can have this information corrected by writing to us at the address below, or by telephone with a reasonable means of personal authentication.
Links to other web sites
We have published links to other sites as an informational courtesy to you, which does not constitute an endorsement of another vendors product or service. Please be aware that we are not responsible for the privacy practices or content of those sites. Our privacy policy applies only to the CertTest web site.
Minors
We do not knowingly collect personal identifiable information from children under 13 years of age. If you are under the age of 13, please do not use our web site. Children should not provide any personal information of any kind.
Updates to our privacy policy
CertTest reserves the right to modify the privacy policy at ant time. In the evolving future, we may find new uses for customer information with unanticipated applications not previously disclosed in our privacy notice. If we change or update our privacy policy, we will post the revised policy on this page of our web site. You should check this policy page frequently to keep informed of any changes.
How to contact us
If you feel that this site is not following its stated informational privacy policy, you may contact us at the following address or phone number.
- CertTest Training Center
- Attn: Privacy Compliance
- 1340 S. Main Street, Suite 100
- Grapevine, Texas 76051 USA
E-mail: legal @certtest.com
Telephone: 817-410-8000